Posted: 13 September
Offer description
Job Summary
We are seeking a highly skilled Administrative Professional to join our dedicated team at the Podiatry and High-Risk Foot Service. The successful candidate will be responsible for ensuring the efficient coordination and administration of patient bookings and service delivery.
* Manage a busy phone line for all six service locations, handling high volumes of calls.
* Coordinate appointments for patients, ensuring smooth and efficient scheduling.
* Scan documents and manage patient information.
* Collaborate with clinicians to ensure seamless service delivery.
* Handle diary coordination, including arranging appointments for specialists and clinic staff.
* Order consumables and liaise with couriers for delivery of necessary equipment.
Requirements
* Proactive and organised: Able to take initiative and manage tasks efficiently.
* Adaptable and resilient: Able to navigate a fast-paced environment and manage competing priorities.
* Strong communicator: Exceptional verbal and written communication skills are essential, particularly in liaising with patients and clinicians.
* Experienced in high-volume administration: Previous experience handling high-volume phone lines and managing bookings in a healthcare setting is highly desirable.
* Supportive and compassionate: Able to engage with diverse clients and provide support when needed.
* Efficient and detail-oriented: Ability to work independently and ensure that processes are completed quickly and accurately.
