Palliative Care Navigator – Clinical Nurse Specialist at HammondCare
About HammondCare
Make a difference every day to the lives of older Australians in need by joining the team at HammondCare. We provide expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation, led by our not-for-profit, Christian foundations and backed by research and clinical expertise.
We've been caring for people for over 90 years, recruiting and developing passionate team members who can support older people through some of life's most difficult circumstances. Whether it's in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do. It's not just care, it's HammondCare.
About the role
Fixed term full time role until June 2027 for an experienced and skilled Clinical Nurse Specialist (Grade 2). Currently based at St Leonards, you will be a part of a highly dedicated Community Palliative Care team that provides the evidence-based nursing care and advice to patients with palliative care needs.
We offer a stimulating workplace and a supportive team environment within the team. Our team are valued members of the multi-disciplinary team and are encouraged to participate in all learning and development activities.
HammondCare is a NSW Health-affiliated organisation all NSW Health transferrable entitlements will be recognised.
Key Responsibilities
The Care Navigator plays a key role in supporting patients, families, and health professionals by providing timely clinical triage, palliative care advice, and care coordination across settings. This role focuses on assessing referrals, identifying urgency and needs, navigating patients to appropriate services, and ensuring continuity of care.
Working as part of a multidisciplinary specialist palliative care team, the Care Navigator provides person‐centred assessments (in the community and via telehealth), supports symptom management within scope, facilitates advance care planning, and escalates complex issues to senior clinicians when required. The role involves close collaboration with GPs, hospitals, RACFs, NSW Ambulance, and community services to reduce avoidable emergency presentations and hospital admissions.
This position also contributes to service quality, clinical documentation, and ongoing development of the Palliative Care Navigator Service, while acting as a clinical role model aligned with HammondCare values.
About you
* Current registration as a Registered Nurse (Division 1) with the Australian Health Practitioner Regulation Agency
* Relevant post registration qualifications andat least three years' experienceworking in palliative care
* Current NSW driver's licence (Class C or above)
* Evidence of integration of theoretical knowledge and clinical skills, critical thinking, and analysis in your daily practice as a registered nurse
* Able to work independently and within a multidisciplinary team at a senior level
* Evidence of strong written and verbal communication, interpersonal skills and ability to identify key messages, issues and concerns when communicating with others
* Commitment to ongoing professional development
* Computer literacy with email and an electronic patient record system
* Effective time management skills and ability to prioritise competing workloads within a complex environment
Benefits – What are we offering
* Market-leading remuneration
* Salary packaging; $9,010 annually for living expenses
* Leave benefits – purchased additional annual leave.
* Reward and Recognition Program
* Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family.
* Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.
* Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
* Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung
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