Overview
Stack Adapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered Stack Adapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose Stack Adapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
Reporting to the Director, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the Stack Adapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.
Stack Adapt is a Remote First company although we are prioritizing candidates located in the Pacific time zone, ideally located in the Pacific Northwest of the US for this role.
What You'll Be Doing
- Act as the main point of contact for your portfolio of clients across a wide range of verticals
- Design unique campaign strategies within the Stack Adapt platform
- Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
- Set up/traffic advertising campaigns on the Stack Adapt DSP, including third party tag implementation and pixel creation/troubleshooting
- Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
- Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
- In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
- Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
- Travel up to 20% of time
What You'll Bring To The Table
- 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- The ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
- Experience working with complex databases is a plus
Stack Adapt's Enjoy
- Highly competitive salary
- RRSP/401K matching
- 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
- Access to a comprehensive mental health care platform
- Health advantages from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, etc)
- Access to Stack Adapt programmatic courses and certifications to support continuous learning
- An awesome parental leave policy
- A friendly, welcoming, and supportive culture
- Our social and team events!
About Stack Adapt
Stack Adapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at Stack Adapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Technology, Information and Internet
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📌 Programmatic Account Manager, PNW
🏢 Stackadapt
📍 Newcastle