Energy Project Coordinator - Job Description
We are seeking a skilled Energy Project Coordinator to lead the end-to-end process of customer-initiated projects. As an Energy Project Coordinator, you will be responsible for ensuring time, budget, and quality meet our customers' expectations and compliance standards.
The successful candidate will deliver strong customer service and stakeholder management with customers and community representatives. You will utilize your knowledge of our diverse services to be adaptive, solutions-focused, engaged, and eager to enable 'EnergyConnect' and various communication tools to continuously improve our customers' experience.
This role is based in Seymour and is part of our Energy Projects team within our Distribution line of business. The ideal candidate will have experience in an energy distribution network, excellent customer service skills, and excellent communication (written and verbal) skills to proactively engage with customers and key stakeholders.
Key Responsibilities:
1. Collaborate with the project team to identify improvement opportunities and drive change throughout the platform and customer experience
2. Liaise and coordinate with Design / Drafting / Surveying to obtain detailed construction plans for energy system infrastructure, including overhead and underground distribution systems, and distribution substations
3. Provide general and technical support to resolve customer enquiries efficiently
4. Complete the range of customer project-related activities utilising tools such as SAP, including preparation of contracts, estimation of projects, A-P development, construction file preparation and close out
Benefits:
• Flexibility: hybrid work, flexible hours, or part-time arrangements
• Leave: more than typical personal leave and a generous 14 weeks of paid parental leave
• Community giving: a paid day to volunteer with a social impact partner or for a cause that matters to you
• Perks: purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts, and more