CONFIDO INVESTMENTS PTY LTD is hiring a Full time Support Coordinator role in Perth, WA. Apply now to be part of our team.
Requirements for this role
* Flexible hours available
* More than 4 years of relevant work experience required for this role
* Working rights required for this role
Position
Support Coordinator (Community Worker)
Location
Perth, WA 6000
Remuneration
AU$75,000–80,000 plus superannuation
Employment Type
Full-time
About Heed WA
Heed WA is a purpose-driven NDIS provider based in Perth, committed to empowering people with disability and older people to exercise choice, control and freedom to live on their own terms. Through tailored services and strong collaboration with clients and their families, we promote independence, dignity and meaningful community connection. We offer a broad range of supports, including high-intensity daily personal care, behaviour support, household assistance, psychosocial recovery coaching and support coordination. Our mission is to deliver respectful, flexible and high-quality care that puts the person first.
Position Overview
As a Support Coordinator / Community Worker at Heed WA, you will play a vital role in helping our clients live fulfilling lives in the community.
Main Duties
* Work directly with NDIS participants to support them in achieving the goals outlined in their individual support plans.
* Provide practical day-to-day assistance including personal care, household tasks, life skills coaching and routine support.
* Encourage client independence by helping build capability in areas such as communication, mobility, social interaction and community engagement.
* Support clients in attending appointments, social outings, shopping and community activities, ensuring they feel confident, safe and included.
* Develop positive and trusting working relationships with clients and families that reflect Heed WA's respectful, client-first philosophy.
* Observe changes in clients' needs and communicate these to supervisors and support coordinators to ensure timely plan adjustments.
* Maintain accurate documentation, progress notes, incident reporting and service records in line with NDIS compliance requirements.
* Work collaboratively with behaviour support specialists, recovery coaches and the broader care team to deliver integrated care.
* Uphold Heed WA's commitment to choice, dignity and respect in every interaction.
* Represent Heed WA professionally in the community, helping build a supportive, inclusive and high-quality service experience for all participants.
Essential Requirements
* Diploma or Bachelor's degree in Community Services or a closely related field.
* Minimum 4 years of experience working as a Community Worker or in a similar support role.
* Strong communication skills and the ability to support clients with empathy and professionalism.
* Ability to work independently while maintaining a high standard of service.
* Willingness to provide hands‑on assistance with daily living tasks when required.
* Current Driver's Licence and access to a reliable vehicle
* NDIS Worker Screening Check and First Aid Certificate, or willingness to obtain them
* Understanding of NDIS practice standards and person‑centred care
Screening Questions
* Are you an Australian Citizen or Permanent Resident?
* If not, what is your current visa status?
* Do you have full-time work rights in Australia?
* How many years of experience do you have as a Community Worker?
If you are passionate about supporting people to live independently and want to be part of a caring and professional team, we welcome your application. Click 'Apply Now' to join Heed WA and make a meaningful difference in the lives of our clients.
All applications will be treated confidentially, and only shortlisted applicants will be contacted.
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