Discover a challenging role that lets you bring out your best. We have an exciting opportunity for an experienced professional to join our Enterprise Cloud Services team.
Job Description
We are seeking a highly skilled expert in SAP technologies, including NetWeaver, Web Dispatcher, BOBJ, and Cloud Connector. The ideal candidate will have extensive hands-on experience in managing large-scale cloud operations for SAP applications, with a strong emphasis on high availability and performance management.
Key Responsibilities
* Manage complex cloud environments with hyperscalers (AWS, Azure, GCP) and automate provisioning processes.
* Develop and implement effective incident management workflows and operational processes to enhance efficiency.
* Serve as a subject matter expert for complex troubleshooting and advanced incident resolution.
* Work closely with application leads, service engineering, and service operations teams to enhance supportability and operability of critical SAP products.
Required Skills and Qualifications
* Minimum 8 years of experience in SAP Basis, cloud operations, maintenance, and support.
* In-depth knowledge of SAP Basis (Netweaver & non-Netweaver products), with preference for SAP certification in NetWeaver or S/4HANA system administration.
* Expertise in managing cloud environments, automation, and provisioning in cloud operations.
* Strong ITIL and deep technical troubleshooting skills to solve and safeguard critical/complex activities processed by previous L2 teams.
Benefits
Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options.
Meet Your Team
The Application Last Line of Defence (LLD) team in SAP ECS is comprised of expert engineers dedicated to maintaining continuous availability and performance of customer applications hosted in ECS.
This team plays a key role in rapid resolution of high-priority issues and works with both NetWeaver and Non-NetWeaver technologies, providing ample opportunities to upskill, collaborate with internal teams, and lead impactful initiatives within the organization.