Full-Time Practice Manager
* Progressive established OB/GYN, and Fertility practice
* Gentu software – Cairns – Pivotal role – flexible rostered hours
* Great remuneration package – modern and light rooms
Are you interested in assisting us to manage our OB/GYN and Fertility practice? Do you love to lead a dynamic workplace with your amazing people and attention to detail skills? If this interests you, please read further below:
Our specialist practice is seeking a Full Time professional, dynamic, highly organised, people savvy, staff-oriented and experienced Practice Manager to lead our team. This role would play a pivotal role in our practice, supporting our Surgeon and clinicians and managing our fantastic team.
About our Practice
To set the scene, our practice and Surgeon are renowned, this is a leading edge medical practice. Our rooms are new, modern, and full of natural light.
We have a professional and caring culture, for our staff and our valued patients. We are very proud of our patient care program and go above and beyond to ensure their patient journey is as smooth as possible.
The Practice Manager (this role) and our existing offsite Virtual Practice Management Team, including HR (part of the management team) will be working closely together to provide a seamless journey for the Surgeon, specialists and most importantly – the patient, and the practice.
We have a team of 3 administration staff plus a specialised midwife, GP specialist and Non-Vocational Registrar
About You
We are looking for a Practice Manager who would love to be part of our practice journey, and who prides themselves on their leadership skills and understands the importance of caring and supporting our practice and staff and most importantly our patients – they are our number one priority.
You will happily utilise your proactive team building and organisation skills to assist the practice in reaching greater heights. We would love you to join us in making a difference in our patient's lives.
Duties and experience required in:
* Overreaching managerial role over our Admin team and Midwife staff
* IT management skills (able to troubleshoot as required) including assisting with websites, troubleshooting and emails
* Surgeon management including: rosters, theatre lists, overall management of appointment books (ensuring are correct) CPD, registration, risk, WH&S and accreditation
* Facilities management
* Full practice reporting including end-of-day, week and month reporting directly to the principal.
* Ensuring the practice is always fully compliant with industry and government regulations including WHS.
* Attend, run and actively participate in all relevant practice meetings.
* Possess excellent organisational skills, outstanding work ethic and punctuality. Enjoy creating and refining new and present processes to ensure the practice runs smoothly and efficiently
* Displaying outstanding customer service skills (whether internally or externally, whether our patients or referrers), verbally and written – this cannot be overstated, particularly when dealing with complaints
* Proud of your professional manner and presentation
* Have the capacity to perform well in a busy environment – must be a skilled multi-tasker
* Happy to perform ad-hoc administration duties for the Surgeon.
* Having an understanding and previous experience in Theatre Bookings, Surgical Quoting, Gentu Medical Software (or similar) including known Gaps, no Gaps and AMA fees.
* Managing clinical and admin supplies along with ensuring the Practice Handbook is current
* Handling complaints
* HR management duties including, rosters, leave, dispute resolution with staff (as required, with HR specialist assistance if required)
* Constant liaison with hospitals and anaesthetists
Management responsibilities:
* Experience in motivating and training a team to continually improve the efficiencies and workings of our practice including fostering an environment of staff recognition, trust and support – a true team leader
* Manage and streamline processes and procedures at the practice
* Respond to staff/management queries, disputes and training
Accounts/Billing responsibilities:
* Ensure Medicare/DVA/Health Fund billing/batching is up-to-date
* Manage surgical quoting, billing and quoting
* Being experienced in working with various health funds and Medicare (Eclipse viewed highly) along with PRODA.
Traits:
* 'Can do' attitude who is extremely organised and prides themselves on their attention to detail
* A clear and concise communicator who loves to build a great team
* Honest, trustworthy, loyal and dependable – love building and maintaining fantastic teams and supporting our extremely busy Surgeon and clinicians
* Friendly with quiet confidence
Experience:
* Must have a minimum of two (2) years of Practice Manager experience – OB/GYN and Fertility experience preferred, along with Gentu software experience, viewed favourably
* Private Specialist experience is mandatory
Hours/days: (can be negotiated)
Monday 7:00am till 3:00pm
Tuesday 10am till 6:00pm
Wednesday 7:00am till 3:00pm
Thursday 10am till 6:00pm
Friday 7:30am till 4:00pm
A 30 minute unpaid lunch break is to be taken each day.
Pay rate:
Well above award pay rate and an attractive remuneration package.
The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 1064.
Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The rate is intended as a general guide and may be adjusted in accordance with these criteria.
The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.
Please follow us on our Instagram page: RecruitmentatRWS
Job Type: Full-time
Pay: $35.00 – $45.00 per hour
Work Location: In person