We are partnering with a respected plumbing subcontractor to appoint a capable and motivated Branch Manager. This is an opportunity to step into a pivotal leadership role overseeing daily operations, driving service standards, and supporting a team of dedicated tradespeople.
The Role
As Christchurch Service Manager, you will lead a team of 15+ service staff and ensure the smooth operation of a busy and customer‑focused branch. Your responsibilities include:
* Overseeing day‑to‑day operations across service delivery
* Building and maintaining strong customer relationships
* Managing P&L performance and contributing to commercial decision‑making
* Monitoring service quality, workflow, and utilisation
* Leading and developing your team to ensure professional growth and strong performance
Your leadership will directly influence the branch’s operational success, culture, and service reputation.
About You
You will bring proven experience from a trade, technical, or field service environment – ideally within plumbing. Most importantly, you’re confident leading people, making operational decisions, and contributing to the commercial health of a service-based business.
You’ll be successful in this role if you have:
* Strong experience in operational leadership
* Proven people management skills
* Solid commercial acumen
* Background in a field service or trade‑based organisation
* Certifying plumbing or gas fitting experience (preferred, not essential)
You will be a steady, organised leader who thrives in a busy, customer-focused environment.
What’s on Offer
* Salary of up to $115k, depending on experience
* The opportunity to lead a well-established Christchurch branch
* Support from a company that values quality service and strong leadership
* A role with genuine influence over performance, culture, and customer experience
Interested?
If you’re ready to step confidently into this leadership role and continue driving operational excellence, I would love to hear from you. Get in touch to discuss the next step in your leadership career.
Lily Millett
021 750 632
******@stellarrecruitment.co.nz