We are seeking a compassionate and experienced Manager to oversee the daily operations of our retirement village. The ideal candidate will ensure the well-being and satisfaction of our residents, manage staff, and maintain high standards of service and compliance.
Key Responsibilities:
* Resident Relations: Foster a positive community atmosphere and address resident concerns promptly and effectively.
* Staff Management: Lead, support, and develop a team of staff members, ensuring high levels of performance and morale.
* Financial Management: Oversee budgets, financial planning, and reporting to ensure the financial health of the village.
* Facility & Grounds Management: Ensure the maintenance, safety, and cleanliness of the village facilities and grounds.
* Community Engagement: Organise events and activities to enhance the quality of life for residents.
* Regulatory Compliance: Maintain compliance with relevant regulations and standards, ensuring all policies and procedures are up-to-date.
Qualifications:
* Experience: Minimum of 5 years of experience in management, preferably in a retirement village or similar setting.
* Skills: Strong leadership, organisational, and financial management skills.
* Certifications: Relevant certifications in aged care or community services are a plus.
Key Competencies:
* Empathy: Demonstrated ability to understand and respond to the needs of our residents.
* Leadership: Proven leadership skills with the ability to inspire and motivate a team.
* Communication: Excellent verbal and written communication skills.
* Problem-Solving: Strong problem-solving abilities and a proactive approach to challenges.