We're looking for a skilled Practice Manager/Senior Receptionist to lead and oversee the efficient operation of our Ophthalmology practice. The right person will have strong administrative, leadership, financial, and people-management skills, plus experience in medical practice settings.
Key Responsibilities
Oversee day-to-day operations: patient flow, staff rostering, clinic systems, billing ( Medicare, DVA, Healthfunds), compliance, and standards.
Leadership of clinical and administrative teams, including recruitment, onboarding, performance management.
Ensure smooth interaction with allied health, pathology, external providers.
Drive business improvement: operational efficiencies, patient experience, quality of care.
Maintain compliance with accreditation, medical record-keeping, privacy, and regulatory requirements.
About You:
Proven experience in practice management (medical centre or similar).
Good understanding of clinic operations: billing (Medicare, private, mixed), appointment systems, allied health coordination.
Strong organisational, communication, and leadership skills.
Ability to multi-task and manage both people and processes.
Knowledge of accreditation standards and regulatory compliance desirable.