New Year, New Career Join the team at Carbal. Be the friendly, professional face of our Toowoomba clinic and help deliver care that truly makes a difference.
* Full-time, ongoing role – Monday to Friday, no weekends
* Purpose-driven Aboriginal health organisation with strong community values
* Competitive salary + salary packaging + wellbeing benefits
* Position commencing early in the New Year
About Carbal
Carbal Medical Services is a leading Aboriginal Medical Service providing holistic, culturally safe primary health care to Aboriginal and Torres Strait Islander communities across Toowoomba and Warwick. Established in 2002, Carbal is a not-for-profit organisation dedicated to improving health outcomes through respectful, community-led care that values culture, inclusion, and connection.
About the Role
We're seeking a friendly, organised, and community-minded Receptionist to join our Toowoomba Health Care Clinic on a full-time, ongoing basis.
This is a frontline, people-focused role — you'll be the first point of contact for clients and visitors, helping them feel welcomed, respected, and supported. You'll work closely with our clinical and administrative teams to ensure the smooth day-to-day running of the clinic.
The successful applicant will commence early in the New Year, making this the perfect opportunity for someone looking for a fresh start in 2026.
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply, though all applicants with cultural awareness and a commitment to inclusive service delivery will be considered.
Key Responsibilities
* Provide a professional, culturally safe welcome to clients and visitors
* Manage appointments, enquiries, and follow-up calls
* Maintain accurate client and booking records (Best Practice or similar)
* Provide general administrative support to the clinical team
* Maintain reception presentation and manage supplies
* Support clinic operations and communication flow
* Foster a positive, respectful team culture
What You'll Bring
* Experience in a medical or allied health reception / administration role
* Excellent communication and interpersonal skills
* Strong attention to detail and data accuracy
* Ability to manage competing priorities in a busy environment
* Understanding of confidentiality, professionalism, and client dignity
* Proficiency with Microsoft Office and medical software (Best Practice or similar)
* Current QLD Driver Licence, Police Check, and Blue Card
* Identify as Aboriginal and/or Torres Strait Islander
* Certificate III or higher in Business Administration (Medical) or equivalent
* Knowledge of local Aboriginal and Torres Strait Islander communities and health issues
Why Join Carbal
* Competitive salary with salary packaging to boost your take-home pay
* Inclusive, culturally safe workplace that values diversity and respect
* Christmas shutdown – enjoy two weeks paid leave in December
* Free gym membership and Employee Assistance Program
* Professional development and nationally recognised training
* Uniform allowance, flexible pay access via "Paytime"
* Team events and opportunities to connect with community
How to Apply
If you're ready for a new challenge in 2026, bring your skills, positivity, and cultural awareness to a workplace that genuinely makes a difference.
Submit your resume and short cover letter today. Early applications are encouraged, as interviews may commence prior to the closing date.
Our Commitment
Carbal Medical Services upholds a strong commitment to cultural integrity, community wellbeing, and the professional growth of our people. We are dedicated to delivering holistic and culturally safe health care that empowers Aboriginal and Torres Strait Islander communities.
Carbal may close this advertisement early, so early applications are encouraged. Only shortlisted applicants will be contacted.
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