Job Description:
We are seeking a highly skilled and motivated e-commerce specialist to join our team. As an e-commerce specialist, you will play a vital role in ensuring the smooth operation of our online store. Your primary responsibility will be to pick and select high-quality products on the shop floor that have been ordered by customers, ready for delivery to their doorsteps.
- You will use a handheld device to plan your route around the store, selecting the required products and managing your time efficiently.
- Behind the scenes, you will deal with customer queries, process orders, and assist with loading vans for our home delivery drivers.
- You will provide excellent customer service, supporting customers with any questions or concerns they may have, and proactively offering help when needed.
Key Responsibilities:
- Pick and select high-quality products from the shop floor for online customers.
- Use a handheld device to manage your route and optimize product selection.
- Handle customer queries, process orders, and assist with van loading.
- Provide exceptional customer service and support.
Requirements:
- High school diploma or equivalent required.
- 1+ years of experience in a similar role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills and accuracy when handling cash and operating a Point of Sale (POS) system.
Benefits:
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Comprehensive training program
- Discounts on Sainsbury's products and services
- Free meals and snacks while working
About Us:
We are a leading retailer dedicated to providing exceptional customer experiences. Our team is passionate about delivering high-quality products and services that meet the evolving needs of our customers. We offer a dynamic and supportive work environment that fosters growth and development.
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Comprehensive training program
- Discounts on Sainsbury's products and services
- Free meals and snacks while working
How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.