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Regional services director

Sydney
Medium
Posted: 8 May
Offer description

The job description is comprehensive and well-structured, but it can benefit from improved formatting to enhance readability and focus. I will remove redundant sections, such as the repeated values and unrelated instructions, and organize it with appropriate HTML tags for clarity.Here is the refined version:Objective: Regional Services DirectorAt Objective, we create software that makes a difference. With over 400 people across Australia, New Zealand, the USA, and the UK, we are a leading developer of SaaS solutions for the government.Role Overview:We are seeking a Regional Services Director to join our team in Sydney or Canberra. The RSD provides leadership for Consulting Services in a designated region, overseeing project delivery, local team management, and P&L ownership. The role reports to the Head of Delivery and includes people management responsibilities.Key Responsibilities:Leadership & Team Management: Lead and develop a high-performing consulting team, support recruitment, and workforce planning.Project Delivery & Governance: Oversee project execution, ensure governance and risk mitigation, and review project status.Customer Success: Drive customer engagement and advocacy, collaborating with Sales and Go-To-Market teams.Profitable Revenue Growth: Drive revenue growth, ensure profitability, and optimize billing processes.Practice & Operational Excellence: Promote continuous improvement, manage regional resources, and contribute to financial planning.Qualifications & Experience:Proven experience in the software industry with a background in professional services and software implementation.University degree in Business, Technology, or related field.At least 3 years as a Practice Leader in a professional services organization.5+ years of IT Project Management experience, managing projects from $400K–$2M+ and leading large teams.Strong people management and consulting experience.Expertise in project management methodologies and financial forecasting.Commercial acumen and experience engaging with senior management.Hybrid work arrangements and access to employee support resources.Additional Information:Objective values diversity and is an equal opportunity employer. We support inclusive practices and provide accommodations during the recruitment process.
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