Job TitleCustomer Services AgentJob Description SummaryAbout Cushman & WakefieldCushman & Wakefield is a global leader in real estate services, known for delivering exceptional workplace solutions. We’re driven by a passion for excellence and a commitment to creating spaces where people thrive.The RoleWe are looking for a professional and enthusiastic Customer Service Agent to join our Customer Experience team at a high-profile corporate site in Brisbane. In this front-of-house role, you’ll be the first point of contact for visitors and staff ensuring every interaction is warm, efficient, and aligned with our client’s brand.Job DescriptionWhat You’ll DoGreet and assist visitors, clients, and staff with professionalism and careDeliver a seamless and welcoming front-of-house experienceSupport day-to-day workplace operations including mail, access, and floor coordinationMaintain a safe, clean, and functional environment for all occupantsAssist with event support and workplace service requestsWhat You’ll Bring2+ years in customer service, hospitality, or administrationA passion for delivering outstanding service in a professional settingExcellent communication and interpersonal skillsStrong attention to detail and a polished, corporate presentationAbility to adapt and prioritise in a fast-paced environmentA team player mindset with a proactive, “happy to help” attitudeWhy Join Us?Be part of a global brand with a strong local presenceWork in a vibrant, inclusive, and supportive teamGain exposure to the corporate sector with opportunities for growthContribute to a culture that values creativity, collaboration, and successAdditional InfoAustralian residency requiredNational police check requiredOccasional after-hours event support may be neededWhy join Cushman & Wakefield?As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit fromOpportunity for career progression4 weeks annual leave a year (pro rata for part time employees)Being part of a growing global companyA Supportive and flexible environment.We're committed to providing work-life balance for our people in an inclusive, rewarding environment.We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.We have a vision of the future, where people simply belong.As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: “Cushman & Wakefield”About the companyThrough all of the twists and turns of the last 100 years, ours has been a story of people putting ideas into action for the benefit of our clients.What began as a small family business in New York is now a commercial real estate company with a solid foothold across the globe, with approximately 400 offices in 70 countries employing 51,000 people. And from Silver Court in Shanghai to the Sears Tower in Chicago to all that comes next, our clients are at the center of all we do.NoticeTalentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.
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