About Us
At All Coast Tyre Solutions, our commitment to delivering exceptional tyre and wheel services is unwavering. With multiple locations across the Sunshine Coast, we offer a comprehensive range of solutions that cater to various needs.
The Role
As a Tyre Sales and Customer Service professional, you will be the primary point of contact for customers, providing guidance on tyre and service selections while ensuring seamless interactions.
Key Responsibilities
* Engage with customers through personal interactions, phone calls, and email correspondence.
* Offer expert recommendations for tyres and wheels based on customer requirements, vehicle type, and budget constraints.
* Accurately provide quotes and process sales orders in a timely manner.
* Coordinate workshop jobs efficiently, maintaining a smooth workflow.
* Process customer payments and maintain accurate sales records.
* Assist with stock checks, ordering, and showroom presentation.
* Liaise with suppliers to organise deliveries.
* Support the team with general administration and reception duties.
Requirements
* Previous experience in customer-facing roles or sales positions is preferred but not essential.
* Strong communication and problem-solving skills are mandatory.
* A friendly and approachable demeanour, coupled with a genuine passion for helping others, is essential.
* Proficiency in computer systems and the ability to quickly adapt to new software are necessary.
* Organisational skills, reliability, and the ability to thrive in a fast-paced team environment are key qualities.
* Interest in automotive products and services is beneficial, with training provided as needed.
* Full, unrestricted working rights in Australia are required.
Why Join Us?
* You will become part of a well-established, locally owned business with a strong reputation.
* Ongoing training and support will be provided to ensure your success.
* Opportunities for growth and skill development within the tyre and automotive industry will be available.
* A supportive team culture and competitive remuneration package will contribute to your overall job satisfaction.