Venue Support Officer
Good food, good drinks and good people – what could be better? At ALH, our pubs are a place to escape and feel at home. Where stories are made and retold. And with passion on tap, our team adds to every pub's story. This role is located at Carine Glades Tavern.
Responsibilities
* Complete all financial reconciliations and maintain point of sale registers.
* Maintain data integrity in all ALH systems, including employee and training records, in a timely manner.
* Manage stock control and stocktakes within the venue and identify cash and stock variances.
* Ensure all VISA obligations are met and managed for team members in the ALH systems.
* Review venue‐generated reports and provide feedback to key team members.
* Assist the management team in achieving expected audit results, compliance goals and loss prevention objectives.
Qualifications
* Provide outstanding customer service for enquiries via phone, e‐mail and face‐to‐face.
* Understand the importance of privacy and confidentiality with sensitive information.
* Maintain the administration area in a well‐organised and professional manner at all times.
* Support the venue team with service on the floor during peak times of trade.
* Attend and contribute insights in team meetings.
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