OverviewAt JEWELLS, we don't just sell products — we deliver feel-good moments through meaningful service, style expertise, and storytelling.
From curated ear stacks to permanent jewellery and fine piercings, we transform the ordinary into something extraordinary.The RoleYou're passionate about people, confident in sales and obsessed with delivering a standout customer experience.
As a Sales & Service Specialist, you'll be at the forefront of our customer journey—helping clients discover their perfect jewellery pieces, performing precision piercings, and delivering our sought-after permanent jewellery service (don't worry, we'll train you!).
No piercing experience?
No problem!
You'll receive certified training at London's top academy, becoming an accredited piercer and JEWELLS welder while developing expert styling and sales skills.What You'll DoDrive sales & upsell services – Identify opportunities to elevate the customer experience.Deliver service that is personal, professional and on-brandPerform luxury piercings & permanent jewellery – Become an expert through our accredited training.Ensure a seamless appointment process – Manage bookings, consultations, and aftercare guidance.Maintain a pristine store workplace – Keeping displays looking perfect, follow security protocols, and protect stock.Collaborate with an incredible team – Support each other to smash targets and create unforgettable experiences.What We're Looking ForA customer-obsessed individual who thrives in fast-paced retail.Passion for jewellery, fashion, and styling.A sales-driven mindset—confident in upselling and achieving targets.Willingness to be trained and accredited in piercing & welding.BenefitsCompetitive salary + uncapped commission.Accredited piercing & permanent jewellery training (fully paid!).
Growth opportunities in a rapidly expanding global brand.Jewellery allowance & generous discounts.Competitions & incentives.Perks & BenefitsCompetitive salary + uncapped commission.Accredited piercing & permanent jewellery training (fully paid!).
Growth opportunities in a rapidly expanding global brand.Jewellery allowance & generous discounts.Competitions & incentives.At JEWELLS, we celebrate diversity and are committed to an inclusive workplace
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