Location: Sydney
Role Type: Full-time Permanent
Export Finance Australia has helped Australian businesses grow and succeed internationally for almost 70 years, providing finance for critical minerals, defence, sustainable infrastructure and more. Working with banks, government agencies and international partners, we support Australia's exporters and supply chain businesses, contributing to a stable and prosperous Indo‐Pacific while advancing trade, investment and economic security objectives.
Reception
- Deliver a professional, welcoming and high‐quality front‐of‐house experience for all visitors and stakeholders.
- Act as the first point of contact, managing incoming calls, enquiries and visitor interactions promptly.
- Build and maintain effective relationships with clients and stakeholders across all levels of the organisation.
- Manage visitor registration processes, including security protocols and access arrangements.
- Coordinate meeting room bookings, set‐up and ongoing presentation to ensure a high standard of facilities experience.
- Coordinate incoming and outgoing mail and courier services in a timely and accurate manner.
- Support security pass administration, including new starter access and photography, in collaboration with Property Management.
Office Administration & Facilities Support
- Maintain a professional, well‐organised and presentable office environment, including kitchens and common areas.
- Ensure office and kitchen supplies are consistently stocked across all floors.
- Coordinate meetings, internal events and catering requirements.
- Manage general administrative duties, including diary coordination, travel arrangements and minute‐taking as required.
- Process invoices and reconcile corporate card expenses in a timely manner.
- Coordinate business card orders and new starter welcome packs.
- Support interstate offices with office supply requirements.
- Oversee routine facilities tasks, including upkeep of shared equipment such as coffee machines and kitchen maintenance.
Qualifications & Skills
- Demonstrated experience in a corporate reception and/or office administration role, ideally within a professional services or financial environment.
- Well‐developed interpersonal and relationship‐building skills.
- Highly organised with strong time‐management skills and exceptional attention to detail.
- Strong customer service orientation, with a proactive and solutions‐focused approach.
- A high level of emotional intelligence and rapport skills.
- High level of integrity, professionalism, and discretion when handling confidential information.
- Ability to work both autonomously and collaboratively within a team environment.
- Demonstrated initiative, with the ability to anticipate needs and respond proactively.
- Flexible, resilient, and adaptable in a dynamic work environment.
Benefits & Culture
We support flexible working and foster a culture that is inclusive, diverse and collaborative. Committed to our people, we offer:
- Generous leave provisions, including an Annual Wellbeing day and leave purchase opportunities.
- 18 weeks paid parental leave for primary care givers.
- Thorough induction onboarding programme.
- Fitness Passport and other health & wellbeing initiatives.
- Gender affirmation leave.
- Income protection insurance.
- Community volunteering opportunities.
- And many more benefits.
Eligibility
- Australian citizenship is required.
- Baseline security clearance must be obtainable and maintainable.
We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.
If you are a candidate with a disability, let us know how we can provide you with additional support.
About Export Finance Australia
Export Finance Australia is Australia's export credit agency, providing finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo‐Pacific. Through loans, bonds and guarantees we support businesses from small and medium enterprises to large corporates, foreign governments and infrastructure projects, helping them take on the world.
We are a highly purpose‐driven organisation that values our customers and employees. Our people champion inclusive culture and play a key role in achieving our objectives, displaying leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent.
Applications from recruitment agencies will not be considered on this occasion.
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