Job Overview
We are seeking a seasoned Delivery Leader to lead our delivery operations. The ideal candidate will have 15+ years of experience in IT services delivery, with expertise in Enterprise & Custom Applications and infrastructure management.
Key Responsibilities:
* Heading the Practice Delivery charter servicing to all the SMUs.
* Accountable for Revenue, Customer Satisfaction, Margin, and Quality of Delivery.
* Drive growth numbers for the Unit and lead the team to deliver.
* Thought Leadership around Data & Analytics and Business insights.
Key Skills / Functional Competency:
* Leveraging Technology - Knowledge of current and upcoming technology (automation, tools, and systems) to build efficiencies and effectiveness.
* Program Management - Execute projects with end-outcome and process focus.
* Market Intelligence - Deep understanding of the ecosystem practice, overall market, and competition.
* Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological, and global trends within own ecosystem.
* Systems Thinking - Understanding the system (interrelatedness, interdependencies, and boundaries) and perform problem solving in a complex environment.
* Asset reusability - ability to re-use assets to ensure scalability and optimization.
* Technical knowledge - architecture design principles, framework, and documentation.
Operational Excellence:
* Automation Focus.
* Innovation Focus.
* Drive and deploy Knowledge Management across the Practice.
Roles & Responsibilities:
* Capability Development and Talent Pipeline Creation.
Behavioral Competencies:
* Strategic perspective.
* Stakeholder Management.
* Technology Acumen.
This is a challenging role that requires strong leadership skills, technical expertise, and business acumen. If you are a motivated and experienced professional looking to take on new challenges, we encourage you to submit your application.
The successful candidate will be responsible for driving business growth, improving customer satisfaction, and delivering high-quality results. They will also be expected to stay up-to-date with industry trends and technologies, and to share their knowledge with the team.
We offer a dynamic work environment, opportunities for career growth, and a competitive compensation package. If you are interested in this exciting opportunity, please submit your application.