The Company
Resourceful Recruitment has been engaged by a leading Queensland Renewable Energy company to recruit a People & Culture Systems Support professional for a 6-month contract.
Our client is a progressive company with a commitment to operational excellence and employee experience. They utilise cutting-edge HR technology platforms and are focused on continuous improvement and system optimisation to support their growing workforce.
This is an excellent opportunity for an experienced HR systems professional to make an immediate impact in a dynamic environment while gaining valuable experience across multiple SuccessFactors modules.
Your Role
You'll provide critical day-to-day operational support to the People & Culture Operations team across all SAP SuccessFactors modules, with a primary focus on Employee Central. This hands-on role combines technical system support with stakeholder engagement, ensuring seamless HR operations and continuous system improvements.
Working closely with internal teams, external consultants, and business stakeholders, you'll be the go-to person for system issues, enhancement requests, and process improvements that directly impact the employee experience.
Your key responsibilities will include:
* Providing first-line support across all SuccessFactors modules, specialising in Employee Central functionality
* Creating and maintaining job requisitions, positions, and employee records in compliance with governance processes
* Troubleshooting workflow issues and managing escalations to external consultants
* Supporting system administration, including permission updates, org structure maintenance, and data accuracy
* Managing support tickets with external partners, ensuring timely resolution and follow-up
* Triaging and prioritising system enhancement requests from business stakeholders
* Collaborating with consultants to deliver technical fixes, enhancements, and new functionality
* Supporting system testing activities, including SIT and UAT processes
* Contributing to knowledge-sharing, documentation, and training material development
* Partnering with P&C teams to identify and deliver system improvements that enhance user experience
Your Background & Experience
We're seeking an experienced HR systems specialist with strong SAP SuccessFactors expertise who thrives in a collaborative, fast-paced environment and has a passion for system optimisation and user support.
You'll bring:
* Proven experience in HR systems support with hands-on SAP SuccessFactors experience (Employee Central essential)
* Strong understanding of HR processes and employee lifecycle from a systems perspective
* Experience with user access management, security roles, and governance frameworks
* Demonstrated ability to manage multiple requests and projects simultaneously
* Experience working with external vendors or consultants to deliver system improvements
* Strong problem-solving and analytical capabilities
* Excellent communication skills with ability to explain technical concepts to non-technical stakeholders
* Detail-oriented approach with commitment to data integrity and process compliance
* Collaborative mindset with proven ability to build trust and maintain confidentiality
Why Join?
* Gain extensive hands-on experience with market-leading HR technology
* Work with a collaborative team focused on continuous improvement
* Opportunity to make immediate impact on system efficiency and user experience
* Exposure to multiple SuccessFactors modules and integration opportunities
* Contract role with potential for extension based on performance and business needs
* Flexible working arrangements in a supportive environment
Next Steps
Apply today by following the links, or call Matt Gerhardt on for a confidential discussion.