Serco is a place where you can grow. Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.
Benefits
* Secure, long-term role on a government-backed contract
* Ongoing professional development and funded training
* Support to gain Certificate III Correctional Practice
* Inclusive, values‐led workplace where everyone matters
* Opportunity to positively impact lives and communities
* Stable work with trusted leadership and clear purpose
About the role
Make an impact at Serco. This role plays a vital part in supporting rehabilitation and reintegration through meaningful employment and training. You'll deliver practical cleaning training within a secure prison environment, helping people build confidence, skills, and real pathways to employment after release. Working closely with the Industries and Vocational Training teams, you'll balance coaching, supervision, and safety with care and respect. Every day, your work contributes to safer communities and better futures.
Responsibilities
* Delivering and evaluating cleaning training programs for adult learners
* Supporting inmates to develop employable skills and positive work habits
* Supervising daily activities to meet safety, security, and production standards
* Managing tools, equipment, audits, and safe work practices
* Encouraging participation in training and purposeful work
* Reporting incidents and contributing to sentence management outcomes
Qualifications
* Certificate III in Cleaning Operations with relevant hands‐on experience
* Experience training, mentoring, or supporting adult learners
* Sound knowledge of WHS in a workshop or commercial environment
* Strong communication skills and a calm, respectful approach
* Cultural awareness and ability to work with diverse backgrounds
* Certificate IV in Training and Assessment, or willingness to obtain
EEO Statement
We value diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQ+, veterans, and people with disability. Our employee‐led networks support inclusion, connection, and belonging for everyone.
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