Store Manager - Bundaberg
Join Australia's leading retail hearing health provider. Position available to start in April.
Bay Audio, part of Amplifon, is one of Australia's leading retail hearing health providers. We believe in living life at full volume, and at Bay Audio you'll have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
What we are looking for:
We're searching for a commercially driven and results-focused Store Manager to join and lead our Bundaberg store commencing in April. As one of the largest and highest-performing stores in the network, this site offers exceptional earning potential through a strong, performance-based bonus structure.
This opportunity is ideal for an ambitious leader who thrives on driving results, developing high-performing teams, and is ready to take the next exciting step in their retail leadership career.
About the Role:
You will lead a team of retail sales associates to drive lead generation, manage store performance, and deliver on key sales targets in a high-volume, KPI-driven environment.
Key Responsibilities:
* Drive lead generation by promoting free 5-minute hearing checks and following up with new and existing customers.
* Build strong customer relationships, explain hearing results, and recommend appropriate next steps.
* Manage store operations including database administration, stock control, invoicing, and industry compliance reporting.
* Lead, coach, and develop the team, including recruitment, onboarding, rostering, and performance management.
* Deliver on store targets and KPIs, using data and analytics to inform commercial decisions.
This is a hands-on leadership role requiring strong multitasking ability, sharp business acumen, and the confidence to run the store as if it were your own business.
Who we're looking for:
* Proven ability to drive sales and profitability in a retail or customer-focused environment, with previous team management experience (essential).
* Commercially minded and KPI-driven, confident using data and analytics to inform decisions.
* Highly organised with strong administrative and computer skills, able to manage competing priorities in a fast-paced setting.
* Energetic, personable communicator with a proactive \"can-do\" attitude.
* Ambitious and career-focused, flexible to work retail hours (including weekends and late nights); experience in sales, retail, health, or education highly regarded.
Training & Support:
* Two weeks of full-time training in Brisbane or Gold Coast (all expenses covered, including travel, accommodation and meals).
* Comprehensive onboarding and ongoing leadership development.
* Strong career progression and succession planning opportunities.
What We Offer
* Competitive base salary, plus generous performance-based bonus scheme.
* Free hearing aids for you, 50% discount for immediate family members, and 30% for extended family and friends.
* Discounted rates with Accor, Oaks Hotels and Sixt Car Rentals.
* Access to our Employee Assistance Program (EAP) for you and your immediate family.
* The opportunity to lead a flagship, high-budget store and make a genuine difference in customers' lives every day.
* Convenient shopping centre location with parking
We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature-aged workers and those considering relocating to Bundaberg for a lifestyle change.
If you're ready to take ownership of a high-performing store and lead from the front, apply now and help more people live life at full volume.
Please note: A criminal background check will be required as part of the recruitment process.