Overview
Location: Newcastle. On site support and some short travel.
Salary: $34 - $42 an hour.
Contract: 12 month contract with potential extensions.
IT Level 2 Support
Key accountabilities
* Provide day-to-day IT support to end users across two sites
* Assist the existing support technician in managing service desk requests and escalating issues as needed
* Troubleshoot and resolve hardware, software, and network issues in a timely and professional manner
* Maintain accurate documentation of IT systems, incidents, and resolutions
* Support the setup, configuration, and maintenance of desktops, laptops, printers, and other office equipment
* Participate in ongoing training and development under the guidance of the existing support technician
Essential Requirements
* Ability to travel between Heatherbrae and Bennett\'s Green as needed
* Willingness to learn and grow into a larger support role over time
* Preference given to candidates based in or near Newcastle due to commuting concerns
If this position sounds like you then Apply Now with your word format resume.
Additional information
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* Are you based in Newcastle or within 30 minutes?
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