Job Overview
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As a senior operations leader, you will be responsible for driving operational excellence across program delivery and back-of-house functions. This includes shaping systems that are effective, scalable, and culturally responsive.
Key Responsibilities:
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* Develop and oversee the implementation of operational plans.
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* Partner with the executive team to drive growth, sustainability, and innovation.
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* Ensure strict adherence to standards such as NDIS Quality and Safeguards Commission, relevant audit frameworks, WFA and IEA guidelines, Performance and contractual requirements.
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* Build leadership capacity among direct reports and foster a collaborative, culturally responsive workplace.
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* Strengthen partnerships with employers, community stakeholders, and advisory committees.
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* Monitor financial performance and ensure cost-effective resource allocation.
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The ideal candidate will have senior leadership experience in operations, ideally within NDIS, WFA, DES and/or government-funded programs. They should also have deep knowledge of the Employment Services Sector, demonstrated success in delivering programs that drive social and economic outcomes, particularly with First Nations communities, and strong financial and performance management abilities.
Our organization values diversity, equity, and inclusion. We strive to create an environment where all employees feel valued and supported.
Requirements:
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* Senior leadership experience in operations.
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* Deep knowledge of the Employment Services Sector.
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* Demonstrated success in delivering programs that drive social and economic outcomes.
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* Strong financial and performance management abilities.
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* Ability to work collaboratively and build strong relationships with stakeholders.
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Our organization is committed to providing a safe and healthy work environment. We offer competitive compensation and benefits packages, including paid time off and professional development opportunities.