We're looking for an experienced hospitality leader to oversee the daily operational success of a luxurious resort in the Whitsunday region. The ideal candidate will have a passion for creating personalised and memorable holiday experiences for our guests through meaningful conversations.
The successful applicant will be responsible for leading and engaging a driven team to provide an optimal customer experience in a resort environment. They will also be expected to develop strong relationships with key internal and external stakeholders, including apartment owners and vendors.
Key Responsibilities:
* Oversee the daily operational success of the resort
* Lead and engage a driven team to provide an optimal customer experience
* Develop strong relationships with key internal and external stakeholders
Career Advancement Opportunities:
This role offers a range of benefits, including professional development funding, discounted hotel stays across Australia, Fiji, and New Zealand, subsidised private health cover, and birthday leave. The company is committed to promoting continual growth and development for its people.
Requirements:
To succeed in this role, you will need to be a customer experience superstar with a passion for creating personalised and memorable holiday experiences. You should also have proven experience in leading and engaging a driven team, as well as operational knowledge and experience in all hotel departments.
* A Customer Experience superstar with a passion for creating personalised and memorable holiday experiences
* Proven experience in leading and engaging a driven team
* Operational knowledge and experience in all hotel departments
Work Environment:
The resort is located in the Whitsunday region, offering spacious and luxurious accommodation options with wide balconies providing sea breezes throughout the rooms, and views of the Whitsunday passage from nearly every room.
Hospitality at its Best:
In this role, you will have the opportunity to deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business and the customer experience.