Rostering Officer / Scheduling Coordinator - Age care
Brisbane's South | $75,000 - $85,000 per annum
Join a respected and established aged care provider committed to delivering high-quality, person-centred care to older Australians. With a strong focus on compassion, integrity and excellence, this organisation supports residents and clients through tailored services and a dedicated team of professionals.
We are currently seeking an experienced Rostering Officer with strong scheduling abilities and a proactive approach to problem-solving. This is an opportunity to contribute to a supportive and values-driven team, ensuring consistent care through efficient staff coordination.
Duties and Responsibilities
* Coordinate the day-to-day business operations, from checking and responding to emails to scheduling staff.
* Create, maintain, and adjust staff rosters to ensure optimal shift coverage.
* Liaise with care staff, case managers, and clients to manage shift allocations.
* Match staff availability and qualifications with client preferences.
* Coordinate replacements for unplanned leave or absences (sick leave, emergencies).
* Communicate schedule updates clearly to both staff and clients.
* Utilise rostering software to maintain accurate staff records, availability, and compliance documentation.
* Create reports for clients with updates on works needed.
Your Skills and Experience
* Excellent verbal and written communication to engage and build relationships with clients, customers, and stakeholders.
* Highly organised with outstanding time management skills and strong attention to detail.
* A quick thinker, adept at filling last-minute shifts and resolving scheduling conflicts.
* Ability to work effectively as part of a team and individually with limited supervision.
* A strong desire to learn and develop your skills continuously.
* Proven ability in conflict resolution, particularly between staff availability and client needs.
Don't miss out on this opportunity and APPLY NOW, or for a confidential conversation, please contact Martenique Crawford - or phone
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.