Love all things automotive? Know your spark plugs from your shock absorbers? Join our Mount Gambier crew — where the Blue Lake isn't the only thing that's legendary.
We're on the hunt for an energetic Parts Interpreter who can track down the right parts, keep customers smiling, and help workshops and DIYers get back on the road fast. If you're switched on, customer-focused, and keen to be part of a fun, fast-paced local team, let's talk!
Employee benefits include:
* Attractive discounts across all GPC AP businesses'
* Employee reward & recognition programs
* Work-life balance
* Ongoing training and career development
* A safe and inclusive team environment
* Employee Assistance Program
* Parental leave top-up allowance
About the role:
* Provide technical support to trade & retail customers, using their expert automotive parts/mechanical knowledge
* Build effective customer relationships
* Use up-to-date product information & knowledge to problem-solve, and maximise sales
* Committed to providing genuine service, creating lasting impressions and moments that matter for customers
* Enjoy working in a busy phone-based customer service role
* Safety aware, constantly striving to provide the safest work environment for themselves, teammates & customers
About you:
* Have a safety mindset & always strive to provide the safest work environment
* Demonstrate automotive parts or mechanical experience
* Be a passionate customer service expert with some sales experience
* Be comfortable sharing knowledge; ability to communicate in a technical and non-technical manner
* Be a natural problem solver who is solutions focused
* Experienced using computers / computer programs
* Be a proactive and driven team player, who can also work independently
* Have flexible availability and hold a valid driver's licence (manual preferred)
* Be available to work agreed schedule, but also have flexibility to work other days if requested
* Note: this role will require lifting, bending, climbing & safe driving
Assist our DIY & trade customers with technical product support and impart your knowledge. Lead trade sales; build the credibility of the store.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
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