Company Description
One Circle Logistics Pty Ltd offers tailored logistics solutions that cater to diverse industries, including healthcare, pharmaceuticals, cannabis, and general cargo. Our General Cargo Division ensures efficient transportation of a wide variety of goods, while our Healthcare Division specializes in the safe and timely delivery of sensitive products like pharmaceuticals and biotechnology supplies, critical for healthcare services. With a focus on precision, efficiency, and compliance, we strive to meet the unique requirements of each business. Partner with us for reliable and customized logistics support.
Role Description
This is a full-time, on-site role for a Customer Service Executive located in the Greater Sydney Area. The Customer Service Executive will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction. They will manage relationships with clients, address service-related concerns, and collaborate with internal teams to maintain high standards of customer service. Additionally, the role involves proactive communication with stakeholders to ensure seamless logistics operations.
Qualifications
* Strong Interpersonal Skills with the ability to build and maintain effective relationships with clients and team members.
* Proven expertise in Customer Support, Customer Service, and driving Customer Satisfaction.
* Experience in Customer Service Management, including handling client inquiries and resolving service-related concerns efficiently.
* Exceptional communication skills, organizational abilities, and problem-solving aptitude.
* Proficiency in logistics, supply chain, or related industries is a plus.
* Ability to work on-site in the Greater Sydney Area and collaborate effectively within a team environment.