Administration Officer (Construction Insurance)
Campbell Construction Co is a multi-faceted building company specialising in new home design and construction, renovations, and insurance repair works. With over 110 employees across 8 offices, we service areas including Darwin, Queensland, and Northern NSW.
Over the years, we’ve built a team of individuals who share the vision, values, commitment, and pride that make up ‘The Campbell Way’ - our vision: Care built into everything we do by providing exceptional experiences with quality outcomes to positively impact people’s lives. Join us to make a difference!
About the role:
Campbell Construction Co is now seeking a self-motivated Repair Coordinator/Administrator to join our Rockhampton team. This role effectively manages the administration and support of a portfolio of repair claims from the point of authorisation through to project completion, including:
* Preparation of building contracts and other job-specific documentation
* Scheduling appointments for Supervisors with customers for inspections and approved repairs
* Preparation of invoices
* Providing updates to all stakeholders in the insurance repair process about the progress of repair projects
* Data entry in insurer external platforms and our job management system - Prime
* Handling and directing inbound calls
* Assisting the Supervisors in all administrative tasks as required
About you:
The successful candidate will need:
* Previous experience working in a high-volume administrative environment
* Work experience in the construction industry or insurance sector is highly desirable
* Ability to provide exceptional customer service
* Computer proficiency with the ability to quickly learn new programs
* Strong communication and teamwork skills
* A positive and conscientious attitude
Why join Campbell Construction Co:
* Join a positive and inclusive team who care – this is built into everything we do
* We actively encourage and support healthy work-life balance
* Receive formal and on-the-job training with experienced professionals
* Support for individual development and career growth through training and development programs
If this sounds like the opportunity for you, please apply by submitting a cover letter and resume.
Please note: Only shortlisted candidates will be contacted due to the high volume of applications.
Campbell Construction Co is an Equal Opportunity Employer committed to cultivating a diverse and inclusive workplace built upon respect, fairness, and equality.
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