Customer Service Lead
We are seeking an experienced and skilled leader to take on the role of Customer Service Lead. As a key member of our team, you will be responsible for driving customer satisfaction and delivering exceptional service experiences.
This is an exciting opportunity to join our dynamic and fast-paced environment, where you will have the chance to develop your leadership skills and contribute to the growth and success of our business.
* Lead customer service initiatives and support the day-to-day operations of our team
* Provide effective communication to customers regarding delivery lead times
* Conduct repair inspections and convert repairs to sales as necessary
* Promote best practices and provide coaching to team members
The ideal candidate will possess strong leadership and interpersonal skills, with experience in managing teams in a busy environment. You should also be able to think critically, prioritize tasks effectively, and work collaboratively with others.
In return, we offer a competitive compensation package, opportunities for professional growth and development, and a positive and supportive work environment.
As a Customer Service Lead, you will play a critical role in shaping the customer experience and driving business results. If you are a motivated and results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.