About This Role
* Location: DISTRICT 2 Bendigo
* Full Time Fixed Term to 04/06/2027
* PTA 2 $60,524 pa (plus 12% superannuation)
About The Role
The Fire Equipment Maintenance (FEM) team plays a vital role in supporting communities across Victoria by delivering high-quality servicing of portable fire protection equipment. This role is an opportunity to start a career with CFA in a meaningful and rewarding position, working closely with dedicated volunteers who help keep communities safe.
As the FEM Support Officer, you will provide reliable customer service and administrative support to CFA Volunteer Brigades, along with a range of internal and external customers. You will respond to enquiries in a timely and professional way, helping to ensure a positive experience for everyone you support.
In this role you will:
* Enter and maintain accurate data and records across systems and databases
* Support and maintain FEM office systems, including AccPac
* Prepare and manage documents with a high level of accuracy
* Process basic financial transactions, including bank reconciliations, EFT transfers, reversals, and reconciling customer payments
* Manage day-to-day office tasks such as printing, filing, handling mail, and maintaining office supplies
About You
Our ideal candidate will be able to demonstrate the following:
* Relevant administration skills and experience with sound data entry and word processing skills
* Excellent computer literacy skills (including Microsoft Word, Excel)
* Good communication and customer service skills
* Ability to work within a team, work proactively, with minimal supervision
* Demonstrated organisational skills, particularly in a multi-skill office environment
* Ability to relate to a volunteer network
Why choose CFA
* Meaningful Purpose: Your contribution truly makes a difference
* Work-Life Balance: Paid parental leave, generous leave provisions
* Growth Opportunities: Learning and development
* Flexibility: Hybrid work options with flexible work arrangements
* Discounts: Emergency Memberlink discounts on various services
* Wellbeing Focus: Healthy for Life programs, flu vaccinations
* Member Assistance Program: Access support across 8 service pathways
Pre-employment Checks
* Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 24th May 2026
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