Overview
Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of world's most challenging technical problems in the rapidly growing counter-drone sector.
Our customers operate in challenging environments including military organisations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what's at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.
With one of the largest listed defence company market capitalisations in Australia, DroneShield is part of the ASX200. The company has grown from 11 employees in 2017 to over 450 staff globally today, and is on track to reach around 550 by the end of 2026. The total addressable global market for counter-drone is assessed at approximately $100 billion, with DroneShield positioned as a global market leader and the only public listed pure-play business in this sector. The company invests over A$50 million annually in R&D, with a global pipeline exceeding A$2.5 billion and ongoing expansion of production capacity.
About The Role
This is a subscriptions and services-focused product management role responsible for defining, commercialising, and scaling DroneShield's subscriptions and service offerings. You will shape how maintenance, support, warranty, professional services, and software-related recurring revenue are structured, packaged, and delivered to customers. You will work across Product, Commercial, Operations, Finance, and Customer-facing teams to build scalable subscription and service models that improve customer outcomes and support DroneShield's long-term recurring revenue strategy. The role reports to the VP of Product and works closely with senior stakeholders across Commercial and Operations.
Responsibilities, Duties And Expectations
* Define and own the subscriptions and services product strategy, roadmap, and commercial model
* Design scalable service offerings across maintenance, support tiers, warranty, and professional services
* Develop pricing, packaging, entitlements, SLAs, and renewal models for service and software-related recurring revenue
* Partner with Commercial, Finance, Operations, Support, and Engineering to launch and scale repeatable offerings
* Improve subscription and service adoption, retention, renewal readiness, and expansion across the customer base
* Support go-to-market activity through clear positioning, packaging, and sales enablement
* Engage with customers and internal stakeholders to validate priorities and continuously improve the subscription and services offering
* Own the Portal & Planning Tool (customer-facing platform), including leadership of the Product Owner, ensuring it enables scalable service delivery, subscription management, and customer lifecycle engagement
Qualifications, Experience And Skills
* 5+ years of product management experience across SaaS, services, or complex technical products
* Experience working in a product company with a hybrid hardware, software, and services model, including lifecycle revenue across deployed systems
* Strong commercial mindset, with experience in pricing, packaging, recurring revenue models, and basic financial modelling
* Experience building or scaling service offerings such as support, maintenance, or professional services, ideally tied to an installed hardware base
* Ability to operate across technical, operational, and commercial teams in complex delivery environments
* Experience working with enterprise or government customers, including longer sales cycles, contract structures, and service delivery models (advantageous)
* Strong stakeholder management and communication skills, with the ability to influence decisions across multiple functions
Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
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