Lead and manage tasks and duties of ATM Network & Digital Branch support office to ensure ongoing performance and achieve planned targets.
Responsibilities
* Track and monitor project progress, ensure effective implementation of new card payment services/initiatives and perform post-implementation review after launch.
* Participates in Card Project with related parties (Risk, BA, IT, Finance, Compliance Department and Vendor) on producing Business requirement, functional specification and technical System parameters configuration.
* Support and fix all the transaction issues from all channels (ATM/POS/MOBILE/VISA & Master NET/CSS).
* Manage SIT, QA, and UAT activities with vendor and project stakeholders, and offer training to stakeholders/user.
* Develop, evaluate and implement new features of card system for improving Debit, Credit, and prepaid Card Operation and channels.
* Prepare Manual, procedure and guideline of Debit, prepaid, Credit Card Operation.
* Working with Vendor to implement project and fix all system issues.
* Keep Monitoring System performance to up and running 24/7.
* Experience with Internal Card Scheme such as Visa/Master/UPI to operate and manage both debit and credit card operations.
* Maintenance Switching and Testing System Environment (SIT/UAT).
* Prepare monthly System Performance Report and report to Management and relevant teams.
* Other tasks assigned by the management.
Skills & Experiences
* Bachelor's degree in Science, or other related fields;
* At least one-year experience in managing CMS or others System with Bank/MFI;
* Computer science & engineering Skill;
* PLSQL, ORACLE, JBOSS, ISO 8583, Fiorano, JAVA, API...
* A strong desire to work in a team;
* Good communication and problem-solving skills
* Computer literacy; in particular, Microsoft Word, Excel and Power Point.
Download Job Announcement
Senior Staff, Card Payment Support Unit
How To Apply
Interested applicants, please send by email attached with a cover letter and your most updated CV (with current photo) to hr@ftb.com.kh or submit the hard copy at Our Head Office, Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara Phnom Penh. Only short-listed candidates will be contacted for an interview.
More information, please kindly contact phone number: 081 666 597 / 081 444 179
Please visit our website: https://ftb.com.kh/careers
Contact
Head Office Branch
HR Department
Tel : +855(0)23 862 111 Fax : +855(0)23 426 108/ 426 410 Email : hr@ftb.com.kh Website : www.ftb.com.kh Swift Code : FTCCKHPP Address : No. 33CD, Street 169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.
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