Job Opportunity: Medical Receptionist/Administrative Assistant
We are seeking a friendly and organised person to join our small, dynamic practice. In this permanent part-time role, you will be working closely with our team to manage a busy front desk in a fast-paced environment. The position includes working approximately 30-34 hours per week and entails closing the practice one day per week, with the working hours extending until approximately 6pm.
Key Responsibilities
• Managing appointments and patient schedules.
• Providing exceptional customer service and communication with patients, families, and healthcare professionals.
• Handling general administrative tasks such as correspondence, document scanning, emails and updating patient results.
• Efficiently processing payments through EFTPOS and handling other administrative duties as required.
Selection Criteria:
• Ability to work both independently and collaboratively within a small team.
• A willingness to learn new skills.
• Exceptional communication skills with a focus on customer service.
• A willingness to learn appointment book management and medical scheduling.
• Strong attention to detail and excellent organisational skills, especially in a fast-paced environment.
• Ability to communicate compassionately with patients, families, and healthcare professionals.
• General administrative duties, including proofing documents, sending medical correspondence, scanning, and updating patient records.
If you are a proactive, reliable, and detail-oriented individual who thrives in a busy environment and enjoys supporting a small team, we would love to hear from you.