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Ict operations officer

Melbourne
Temporary
Hays
Posted: 4 July
Offer description

Your new company
You'll be joining a small Federal Government agency that's making a meaningful impact in Australia's health sector. This is a close-knit, collaborative environment where your technical expertise will be valued and your contributions will help shape the agency's ICT operations.

Your new role
As an ICT Systems Administrator, you'll play a hands-on role in maintaining and improving the agency's ICT infrastructure. In this team, you'll assist with workstation builds and deployments, support Level 2 incidents (including executive-level support), and carry out regular maintenance activities like patching, backups, and system updates. You'll also be responsible for monitoring system performance, managing IT assets, and keeping operational procedures up to date.
This is a varied role that offers exposure to both technical and operational aspects of ICT in a government setting.


What you'll need to succeed
To thrive in this role, you'll bring:

* Minimum 3 years' experience in a similar ICT systems role

* Strong hands-on experience with Microsoft and cloud-based infrastructure (Active Directory, Windows Server, Azure, M365)

* Solid background in backup and restore tools and procedures

* Experience working in a Windows 10/11 SOE environment within government or enterprise settings

* At least 2 years' experience managing LAN/WLAN equipment

* Familiarity with monitoring tools and asset management systems

* At least 6 months' experience using ServiceNow for ITSM

* A current NV1 security clearance and Federal Police Check

* Minimum associate-level Microsoft certification


What you'll get in return
You'll be part of a supportive and skilled team where your work directly contributes to the smooth running of a Federal Government agency. This role offers a great mix of technical challenge and operational responsibility, with opportunities to grow your skills in cloud technologies, automation, and enterprise infrastructure.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Aanchal.Dwivedi@hays.com.au.


If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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