Overview
Career opportunity working for a global leader in property.
Oversee the facilities operations for a major retail asset.
Townsville Land of the Bindal and Wulgurukaba people.
An exciting opportunity is available for an experienced Operations Manager to join our team onsite at Willows Shopping Centre. Reporting to the Centre Manager and supported by a network of property professionals, you will play a key role in overseeing the efficient, cost effective operation, maintenance, and ongoing development of services within this high‐profile centre.
Key Responsibilities
* Manage services providers including but not limited to essential fire safety systems, mechanical services, BMCS, condenser water systems, and hydraulic services.
* Manage operating expenditure and ensure efficient, sustainable and cost‐effective maintenance and operation of all plant and equipment.
* Manage capital works and tenancy fit outs as required.
* Carry out building inspections under the building's operating model and document findings.
* Deliver superior customer service and develop key tenant stakeholder engagement by providing effective and timely communications.
Qualifications & Experience
* Demonstrated experience in Facilities Management or Operations within a retail environment will be highly regarded.
* Ideally possess a trade background, project management experience or hold a degree in Facilities Management.
* Proven experience in managing services supporting critical environments.
* Proven experience in managing budgets and financial reporting.
* Experience with fit outs and redevelopments highly regarded.
* Strong time management skills with the flexibility to work autonomously across different sites.
* Strong customer service ethos and time management skills.
Benefits
* Career development tailored to your goals, with access to global resources and mentorship.
* A wide range of corporate discounts and wellness benefits.
* Be part of a collaborative, high‐performing team that consistently leads the market.
About CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. CBRE is dynamic, problem‐solving, forward‐thinking, and its collaborative culture is built on shared values—respect, integrity, service, and excellence—valuing diverse perspectives, backgrounds, and skillsets.
We welcome all applicants and encourage participation from people with disability or long‐term health conditions. We invite you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions and ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre‐employment background screening by our external third‐party provider.
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