Job Title:
Customer Experience Director
Job Summary:
This leadership position requires a strategic thinker who can drive growth, enhance customer satisfaction, and foster a culture of excellence within the team.
Key Responsibilities:
* Drive business growth by developing and implementing strategies to improve customer service and retention
* Collaborate with cross-functional teams to identify areas for improvement and implement changes
* Lead by example, promoting strong communication and collaboration within the team
* Ensure customer-centric mindset is embedded throughout the organization
Requirements:
* Bachelor's degree in a relevant discipline
* Strong business acumen and customer-centric mindset
* Leadership experience with ability to lead high-performing teams
* Excellent communication and collaboration skills