Job Description:
We are seeking a highly skilled Pharmacy Services Representative to join our team. As a Pharmacy Assistant in a hospital or community setting, this role would be a great opportunity to transition into the public sector.
The Role and Responsibilities
You will be working in a call centre environment answering queries and providing relevant information regarding the Australian Government's Pharmaceutical Benefits Scheme (PBS).
Key responsibilities include:
* Providing high-quality customer service and timely advice for pharmaceutical issues
* Liaising with internal and external stakeholders
About You
To be successful in this role, you will require:
* Experience as a Pharmacy Assistant
* A minimum Certificate III in Community Pharmacy or equivalent qualifications
* A good understanding of the Australian Government Pharmaceutical Benefits Scheme (PBS)
* Sound judgment and ability to work in a fast-paced environment
* Excellent computer skills and ability to learn new systems
* Demonstrated excellent written and verbal communication skills
* Strong interpersonal and organisational skills
What We Offer
In return for your hard work and dedication, we offer:
* A competitive hourly rate - $41 per hour + super
* 6-8 week induction program
* Ongoing training and development opportunities
* Flexibility to work across a seven-day roster, including weekends from home
* The opportunity to work for a Federal Government department