About the Role
The Care Worker Coordinator is a key position that oversees the daily operations of community aged care services. This role ensures that all services are delivered with the highest level of quality, person-centeredness, and alignment with relevant policies and standards.
* Responsibilities include direct supervision of care workers, regular check-ins, and monitoring workforce availability and leave impacts to maintain optimal service delivery.
* This role also leads staff engagement initiatives, collaborates with scheduling teams, and assists in recruitment and onboarding of new care workers to ensure a high-performing team.
* The successful candidate will work closely with care workers to ensure all care services meet quality standards and company policies, providing support with compliance training and incident reporting as needed.
About You
* To be successful in this role, you will have three to five years of experience in leading, managing, or coordinating teams in aged care/community services, with a proven track record of delivering high-quality results.
* Demonstrated knowledge of Support at Home service delivery models, compliance, and workforce planning is essential for this role.
* Strong interpersonal, leadership, and conflict-resolution skills are required, along with excellent computer skills and a valid driver's license.