Financial Client Service Officer role - hybrid work, client support & transactions. Your new company
Join a well-established financial institution committed to providing exceptional client service. Work in a supportive and dynamic environment where your skills and dedication will have a real impact.
Your new roleAs a Client Service Officer, you'll be the key point of contact for clients, delivering outstanding service and support. You'll handle enquiries about financial products and services, resolve issues, and process transactions with efficiency and professionalism. This role offers full-time and permanent part-time options, with hybrid work flexibility to fit your lifestyle.Your responsibilities will include:
* Engaging with clients to provide knowledgeable and friendly assistance
* Responding to enquiries about financial products, services, and account-related matters
* Processing transactions, updating account details, and ensuring accurate record-keeping
* Resolving client concerns with a proactive and solutions-focused approach
* Creating a seamless and positive client experience by handling enquiries confidently
* Working collaboratively in a supportive team environment with opportunities for growth
What you'll need to succeedTo thrive in this role, you'll need a client-first mindset and strong attention to detail. You should feel confident communicating with a diverse range of clients and managing financial transactions efficiently.Key skills and attributes:
* Exceptional communication skills-both verbal and written
* Strong problem-solving abilities and a proactive approach to client concerns
* Ability to work independently while collaborating effectively within a team
* Excellent attention to detail when processing transactions and updating accounts
* Prior experience in client service or financial services is preferred, but a positive attitude and willingness to learn are just as important.
What you'll get in return
* Salary: $83K-$90K
* Hybrid working options
* Supportive team and positive work culture
* Career growth and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to courtney.ham@hays,com.au, or call Courtney Ham on 02 8763 5632 now.If this job isn't quite right for you, but you're looking for a new position, please contact us for a confidential discussion about your career.#2938893
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years' experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that's unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today's fast paced world of work, we'll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we're by your side, every step of the way.
Whether you're seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Boost your career
Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr