Stoneware Benchtops & Surfaces has been a trusted name in luxury stone fabrication and installation since 1967. Known for our craftsmanship and premium natural and engineered stone products, we serve both domestic and commercial markets across Australia. Our reputation is built on quality, integrity, and long-standing relationships with leading joiners, builders, designers, and architects.
The Opportunity
Due to continued growth and evolving operational demands, Stoneware is seeking a dynamic, people-oriented Sales & Operations Manager to support the General Manager and coordinate the activities of our Sales, Production, and Installation teams.
This is a pivotal operational leadership role offering direct influence across key business areas including quoting, scheduling, client service, and workflow management. The role provides an excellent opportunity to build on your leadership and commercial skills in a highly respected, family-owned business.
You'll benefit from ongoing mentoring and development support, with long-term career growth potential for the right candidate to transition into an company-wide executive leadership role.
Key Responsibilities
Lead daily operations across quoting, sales, production coordination, scheduling, and installation
Support the Sales & Admin team and ensure timely, accurate quoting and customer updates
Maintain and grow strong relationships with major joinery and cabinetmaking clients
Work closely with the Production and Installation Managers to ensure seamless delivery of projects
Monitor workflow, job costing, delivery performance, and operational KPIs
Oversee customer communication and issue resolution
Assist with staff allocation, HR support, and operational coaching
Contribute to business planning, process improvement, and reporting activities
What We're Looking For
5+ years in a leadership role within stone, joinery, cabinetry, construction, or related manufacturing
Strong experience across operations, estimating, quoting, and scheduling
Demonstrated ability to lead cross-functional teams across sales, production, and install
Commercial mindset with proven client relationship and account management skills
Excellent interpersonal, organisational, and team leadership abilities
Comfortable in a fast-paced, hands-on environment with high attention to detail
Growth mindset and openness to mentoring, learning, and contributing to business improvement
Why Join Us?
A pivotal leadership role in a respected, growing, family-owned business
Collaborative, people-first culture with strong team values
Exposure to senior management and involvement in key business decisions
Ongoing professional development and leadership mentoring
High-quality products and long-standing client partnerships
Long-term career growth potential and the opportunity to make a real impact
Competitive salary package aligned with experience and contribution
Apply Now
If you are interested in this exciting opportunity, please submit your Resume and a brief cover letter.
Note: Only shortlisted candidates will be notified.
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