Join a well-established industrial business with a strong reputation for service and reliability We are currently seeking an experienced and customer-focused Internal Sales Representative to join a busy and growing team. This is a fantastic opportunity for someone who enjoys a fast-paced environment and takes pride in delivering high-quality customer service and sales support. About the Role In this role, you will be responsible for managing customer enquiries, preparing quotations, and ensuring accurate and timely processing of sales orders. You will work closely with internal teams, suppliers, and customers to ensure a seamless experience. Key duties include: Responding to customer enquiries via phone, email, and in person Preparing and following up quotations Processing sales orders with a high level of accuracy Providing product and technical information Supporting external sales representatives Building and maintaining strong customer relationships Responsibilities Coordinate orders with warehouse, suppliers, and freight providers Monitor order progress and communicate delivery updates Resolve customer enquiries, returns, and issues professionally Maintain accurate customer and sales records Assist with stock enquiries and inventory coordination Contribute to sales growth and customer retention About You Essential Skills & Experience Experience in internal sales, customer service, or administration Strong communication and interpersonal skills High attention to detail and accuracy Good computer and data entry skills Ability to multitask and prioritise in a busy environment Desirable Experience in industrial, hydraulic, hose/fittings or similar industries ERP or inventory system experience Experience with quoting and order processing Personal Attributes Reliable and organised Motivated and proactive Strong problem-solving ability Professional and team-oriented Customer-focused mindset What’s on Offer Full-time, stable position Supportive and collaborative team environment Opportunity for growth and development Competitive salary based on experience Apply now with your current resume and cover letter. For more information contact Wendy - wtynanjefferis@searsonbuck.com.au or 0439629666