We are a foreign exchange company based in Sydney, Australia, with branches in New South Wales, Queensland, Victoria, South Australia, and Western Australia. We provide foreign banknote exchange, instant money transfer, and many other services. Our currency exchange, travel currency, and online currency ordering help our customers lock in the best rates. We are seeking a weekend &weekday; part time/full time customer service specialist in Canberra Branch.
Qualifications & experience
Ability to maintain a positive attitude
Excellent communication skills
English and Mandarin Chinese bilingual speaking
Responsible and accountable
Excellent ability to work in a team and independently
Job type-CASUAL/PT/FT
Tasks & responsibilities
Answer direct phone calls from customers.
Conduct client documents processing and filing
Complete customer request and customer account reconciliation
Assist in day to day branch operations and administration
Daily transaction data entry and daily bank reconciliation
Benefits
Professional training provided
Base salary plus superannuation for a long term position
Job Types: Part time, Casual
Pay: From $27.00 per hour
Expected hours: No less than 25 per week
Work Location: In person