Work Location: Smithfield, NSW (Onsite)
Role Purpose
The Store person is responsible for the safe, efficient, and accurate dispatch, receipt, and internal movement of stock. This role plays a key part in maintaining high work standards and delivering excellent customer service. In addition, the Store person ensures the warehouse is consistently well‐organised and meets all housekeeping and EH&S requirements, including maintaining conditions that comply with audit standards.
Responsibilities
Supply Chain
* Deliver cost effective customer service solutions
* Support new initiatives to increase profitability
* Ensuring all click and collect orders are picked/packed and ready for pickup with the allotted SLA.
Problem Solving
* Ensure timely responses made to any quality issues identified during internal and/or external site audits
Operations
* Accurately pick, pack and dispatch orders as requested by the client.
* Accept incoming stock and report any discrepancies in paperwork or damage to stock promptly.
* Scan Stock into and out of appropriate Warehouse Locations.
* Record all stock movements and paperwork correctly and in a comprehensible manner.
* Operate supplied equipment with due care, in accordance with set safety procedures and ensure that the equipment's operational procedures are adhered to.
* Create a professional and efficient image of the company by ensuring that the warehouse is always clean and tidy.
* Contribute to the company's development by ensuring all dealings with outside parties are professional and customer-oriented.
* EH&S commitment: Demonstrated commitment to EH&S policies & personal initiatives to promoting a safe working environment.
* Comply with all Government rules and regulations, including appropriate audits as required.
Candidate Requirements
* Experience in a retail/warehouse environment
* Background in customer service/warehousing
* Knowledge of SAP systems and processes
* The ability to communicate effectively, written and verbal, at all levels
* Experience working in a process focused organisation
* Experience in problem solving and continuous improvement techniques
* Ability to drive high performance through team
* Working knowledge of Microsoft Office or equivalent
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