Status: Full-Time (40 hours/week)Schedule: 7:00 AM to 4:00 PM Philippine Standard Time (Mon-Fri)Why choose Remote Staff?100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.15 years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.Competitive and negotiable compensation (depending on skill level & experience)Private HMO Coverage for in-house employees from Day 1Employee Events Online and Face-to-Face*Terms and conditions apply.Role ObjectiveA Client Relations Executive builds and preserves trusting relationships with clients, consisting of Remote Workers and international businesses. He/she ensures a low staff turnover rate by acting as a mediator between the representatives of a client company and the Remote Workers. He/she handles a minimum of 25 accounts and on a daily basis resolves conflict, acts as a go-between, and identifies further staffing needs. ResponsibilitiesSupport to clients, including administrative assistance for GES trackerClient On-boardingConflict ResolutionPeriodic consultation, feedback gathering, and analysisRetention management of Remote WorkersIdentify and pitch for additional staffingQualificationsHolds a Bachelor's Degree in Business Administration or equivalentAt least 2 years of work-related experienceWith exposure to interacting with global clientsPreferrable with account management, relationship management, and business development experiencesPossess strong attributes of the following:Communication skills -verbal, written and customer-orientedEasily builds rapport with ClientsAnalytical mind and strong problem-solving skillsEnsure maximum client satisfactionMaintain core values of Remote Staff, IncQuick and efficient customer resolutionExpanding client remote contractor portfolio by upselling and cross-sellingPreserve client and remote contractor relationshipsBeing proactive, self-motivated and drivenStrong Relationship BuildingAdaptabilityValues Integrity and AccountabilityHas the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more infoNOTE: This is an in-house function directly under Remote Staff and not a contracting role as a remote worker for our partner clients.