As a support officer for our digital dictation system, you will play a vital role in managing correspondence and ensuring all tasks are efficiently handled. About the Role: * Manage correspondence and digital dictation system tasks * Provide technical assistance to users, resolving system issues * Collaborate with healthcare staff to optimize system performance * Conduct training sessions to help users maximize system capabilities The ideal candidate will possess strong communication skills, empathy, and a commitment to delivering exceptional customer service. They will embody the values of our organization, including compassion, integrity, dignity, innovation, and courage. Key Responsibilities: