Overview
Adina Hotel Sydney Airport, 17 Bourke Road, Mascot, Current South Wales, Australia — we're seeking a Guest Services Agent to welcome guests, manage administrative tasks and provide local recommendations to enhance guests' stays.
Responsibilities
Be the go-to person for guests, ensuring a high level of service from arrival to departure.
Manage administrative tasks related to guest services and front desk operations.
Provide genuine local insights and recommendations to guests to unlock unique stay experiences.
Go the extra mile to make guests feel at home and contribute to a positive guest experience.
Qualifications and Attributes
Strong customer-service orientation with a friendly, people-focused demeanor.
Authentic charisma and the ability to connect with a diverse range of guests.
Positive mindset, adaptability, and a proactive approach to everyday tasks.
Ability to work as part of a team and contribute to a welcoming hotel environment.
If you're excited by guest-focused service and making travels memorable, this role offers opportunities to grow with our team.
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📌 Guest Service Agent
🏢 TFE Hotels
📍 New South Wales