Our client, a leading retail organisation is seeking an experienced Business Analyst on a 6-month contract to support a key technology delivery programme. The BA will play a critical role in gathering requirements, coordinating stakeholder feedback, and ensuring timely approvals to keep the programme on track. This role offers the chance to work across business and operational teams in a fast-paced environment for a n exciting new roll out. Logistics Start Date: 16 February (must be available to begin on this date) Duration: 6 months Pay rate: $928 super per day Location: NSW, 2153 Requirements Proven experience as a Business Analyst ideally within a retail environment Experience supporting technology delivery or operational programmes Strong skills in requirements gathering, documentation, and stakeholder management Comfortable coordinating and following up with stakeholders for approvals and sign-offs Experience with process documentation (L1-L3) and creating runbooks Exposure to Service Desk handovers and Configuration Items in tools such as ServiceNow is desirable Highly organised with a proactive, go-getter attitude Responsibilities Gather, document, and manage business requirements for the programme Develop process flows and runbooks to support operational teams Coordinate stakeholder feedback and sign-off to maintain programme timelines Prepare Service Desk handover documentation to ensure smooth operational support Maintain accurate records of approvals, processes, and configuration items Benefits Work on a high-profile technology delivery programme Collaborate with cross-functional teams across business and operations Opportunity to make a visible impact in a fast-paced environment Exposure to operational processes and systems in a retail context Can you start immediately? Can you chase for sign offs in an ambiguous environment? If so, apply now!