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Customer relationship manager

Kalgoorlie
Motion Asia Pacific
Posted: 20 May
Offer description

Be the Face of Motion in the Goldfields and Kalgoorlie area!

* Market aligned remuneration + Bonuses + Annual salary reviews!
* Tool of trade provided | Company car + iPhone + laptop
* Enjoy exclusive employee benefits, including discounts on products and services!

Motion Industrial Solutions is seeking a high-performing Customer Relationship Manager (CRM) to take ownership of a key territory in Kalgoorlie and the surrounding Goldfields region.

In this role, you are the face of Motion for your customers. You will build trusted relationships, understand operational challenges, and deliver tailored solutions that drive value, retention, and territory growth.

You will operate with autonomy while working closely with your Manager Customer Relationships (Area) and local Branch Managers to ensure strong alignment and performance across your territory.

What We Offer You

* Company vehicle + iPhone + laptop.
* Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
* Career Progression: Clear pathways to develop and advance within Motion and the wider GPC network with access to free webinars, training events and courses.
* Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
* Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

What Your Day To Day Will Look Like

This is an externally focused role. You will spend most of your time on customer sites across Kalgoorlie and the Goldfields region.

* Lead and execute customer-centric sales strategies across your allocated territory
* Increase share of wallet through cross-sell and up-sell opportunities across Motion's full product and service offering
* Build and maintain strong, long-term relationships with decision-makers and influencers
* Deliver compelling value propositions that position Motion as a trusted industry partner
* Achieve sales and margin targets in line with strategy and financial budgets
* Collaborate closely with Sales, Strategic Managers, Customer Solution Managers, Branch Managers and internal teams to deliver seamless solutions
* Participate in safety meetings, training, and hazard identification processes

About You

You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth.

* Experience managing key accounts with a focus on retention and growth
* Strong capability in developing and executing account strategies
* Mechanical aptitude with mining, bearing or power transmission knowledge a strong advantage.
* Experience in contract negotiations, renewals, and upsell initiatives
* The ability to analyse market trends and adapt strategies accordingly
* Excellent communication skills and the confidence to influence senior stakeholders
* Willingness to travel approximately 1–2 weeks per month
* Formal business or sales qualifications are advantageous but not essential.

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

Equal Opportunity Employer

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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