Overview
Medical Receptionist role at Integral Diagnostics (IDX) / Lake Imaging. Friendly & supportive team. Training provided. Opportunity to develop and grow.
Key Responsibilities
Working as part of a team and being the face of the organisation, you will deliver the highest standards of service to patients, referrers and the community at the Warrnambool clinic. Reporting to the site Administration Supervisor, your responsibilities will include:
Representing Lake Imaging as the first impression of the practice by greeting patients at the front desk.
Answering the telephone and responding to patient enquiries in an efficient and sensitive manner.
Making patient bookings while maximising appointment slots.
Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
Actioning patient referrals as part of a multi-disciplinary team including Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
About You
Previous medical receptionist experience desired but not essential.
Excellent interpersonal skills to show care, compassion and empathy for patients.
Excellent time management skills to prioritise tasks.
Excellent communication skills.
Ability to work autonomously as well as part of a team.
Excellent keyboard skills for data entry into RIS system.
EFTPOS and cash handling skills.
Demonstrated commitment to ongoing professional development.
For You
Competitive salary with annual reviews.
Additional Paid Parental Leave.
Fitness Passport with over 1000 locations nationwide.
Recognition and rewards platforms for salary packing options and employee discounts at retailers, health insurance, wellbeing program and employee assistance program.
Generous employee referral bonuses for referring great talent.
Innovative and evolving company with supportive clinic managers.
Career advancement and succession options.
How to Apply
Interested? Simply submit your resume by selecting APPLY. OR visit the candidate portal at the IDX join-us page to update your interest in this role.
Brand / Department / Region / Site
Brand:
Lake Imaging
Department:
Clerical
Region:
Warrnambool
Site:
Warrnambool
Application Details
Applications close date not specified in the provided content.
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